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 - FAQ - 

DO YOU TAKE ORDERS?

I prefer to create and design and then sell via my shop. But sometimes people are desperate and I do try and help out and knit to order (if I'm not too busy and don't have a big long list of orders).

So always contact me and I'll give you an answer. 

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SHIPPING & DELIVERY

I use First Class as a rule of thumb but you can switch to Track & Trace as an option which is more expensive. It sucks to have to pay for a better service, but that's the way of the world. 

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EASY RETURNS

It hasn't happened that I've ever been asked to refund any of my work, but there's always a first and when it happens I'll type in here what my course of action was. Of course, if you'd like to return something I won't mind at all.

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TRACKING YOUR ORDER

If you'd like to pay more we can both keep an eye on Track and Trace and see where in the World your order is. It's a fun game, tracking their journey. Sometimes Deers stop off at the pub. That's a tricky conversation with customers that I don't want to have. 

 

MONEY BACK GUARANTEE

Of course! I mean, I hope I'd never have to but there's always a first time for everything.  

 

100% SECURE ORDERING 

I trust in Wix to deliver this promise. They're reliable and part of the reason I chose to use this platform. 

 

PRIVACY POLICY

I can promise you faithfully I would never store data or do anything nasty with it like sell it or share it. I'm not that kinda gal.. 

 

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